FAQ
QUESTIONS & ANSWERS
Reservations & Booking
Perfect for guests who just want to slow down and relax. Expect cozy spaces, laid-back vibes, and everything you need to unwind after a long day of travel or exploring.
All bookings are made online through our website — simply choose your date and time, complete payment, and you’ll instantly receive a confirmation with your unique access code. If you have special requests or unique circumstances, feel free to call us directly and we’ll be happy to assist.
Yes — we’re happy to help with certain custom requests such as additional folding tables and chairs, catering coordination, decorations, or other special event needs; just contact us in advance so we can discuss availability and details.
Before your booking begins, you’ll receive a secure access code that unlocks the door at yourscheduled time and automatically expires when your session ends.
First, make sure you’re entering the code during your scheduled booking window; if it still doesn’t work, contact us immediately using the support number provided in your confirmation email and we’ll assist you right away.
Absolutely — The Hangout is perfect for birthday parties, team-building events, small corporate
outings, and private celebrations.
No, The Hangout is fully self-service, which means no staff on-site and no interruptions during your booking.
Digital Nomad Mode
Travel meets productivity. Ideal for remote workers who need reliable Wi-Fi, comfortable work spots, and a relaxed environment between tasks.
BENEFITS & ANSWERS
Vacation Mode
Unplug, explore, and enjoy. Designed for longer leisure stays with a carefree atmosphere and everything you need to settle in and feel at home.
Yes — every booking gives you exclusive access to the entire space, so you’ll never share the room with other groups.
Yes, The Hangout is available 24 hours a day, 7 days a week, including late nights and early mornings.
Yes, guests may bring their own food and beverages for an additional flat $10 per booking (not per hour). We ask that everyone drinks responsibly and follows all posted rules to help us maintain a safe and respectful environment.
We ask that you keep the space tidy, respect the equipment, throw away trash, and clean up spills during your booking. For larger events and gatherings, we handle the deeper cleaning afterward.
The golf simulator includes simple on-screen instructions, and we provide a quick-start guide inside the room to walk you through setup, course selection, and practice modes.
You’re welcome to bring your own clubs, but we also provide a basic set available for guest use.
Yes, we have a maximum occupancy limit for safety and comfort; please check the booking page for current group size guidelines.
Guests are responsible for any damage that occurs during their booking, and charges may apply depending on the situation.
You can reach us using the contact information provided in your booking confirmation email or through the contact form on our website.